By accessing and using this website, you agree to comply with and be bound by the following terms.

All services, consultations, digital content, and products provided by PHD Hair Solutions are intended for professional beauty and hair wellness purposes.

Consultations, scalp analyses, and trichology services provided by PHD Hair Solutions deliver a professional assessment and prognosis based on observed findings. These services are not medical diagnoses and do not replace evaluation by a licensed medical provider when necessary.

All consultation fees are non-refundable due to time allocation, imaging analysis, documentation, and professional evaluation provided during the session.

Pricing, policies, and product availability are subject to change without notice.

PHD Hair Solutions reserves the right to refuse service for inappropriate behavior, policy violations, or misuse of services.

Unauthorized reproduction of branding, images, written content, or proprietary materials from this website is prohibited.

By making a purchase or booking a service, you confirm agreement to these terms.

Shipping Policy

Orders placed with PHD Hair Solutions are processed within 2–5 business days unless otherwise stated.

Shipping is fulfilled primarily through the United States Postal Service (USPS) as the primary carrier to maintain cost efficiency for customers.

Shipping timelines vary depending on product type:

• in-stock extensions follow standard processing times
• custom wigs, specialty units, and made-to-order items require additional preparation time, communicated at purchase

Shipping rates are calculated at checkout.

For high-value orders, including wigs, custom units, and premium extensions, signature confirmation may be required upon delivery to ensure secure receipt.

PHD Hair Solutions is not responsible for:
carrier delays

• weather disruptions
• incorrect shipping information entered at checkout
• lost or stolen packages marked delivered with signature confirmation

Once tracking information is issued, responsibility transfers to the shipping carrier.

Customers are responsible for ensuring accurate shipping information and availability for delivery when signature confirmation is required.